Privacy Policy

A. Introduction

Your service provider is 【广州灿文互娱网络有限公司】 ("Platform"), a company operating under the laws of Guangzhou, China, located at 【广州市海珠区南洲路宝兴街88号202房之A682房】.

We recognize that your privacy is very important, and we take it seriously. Your privacy and trust are important to us, and we are committed to being transparent about how we collect and use your personal information.

This Privacy Policy describes Platform's policies and procedures regarding the collection, use, disclosure, and sharing of your personal information and personal data when you access or use our Site, Application, and/or Services.

Please read this policy carefully, especially the bolded sections, to fully understand the content and corresponding legal implications before using Platform. By accessing or using Platform, you consent that you unconditionally accept this policy. If you do not agree, do not use Platform Services.

B. Age Restrictions

Platform is not intended for children under 13. Children under 13 must not use our Site, Application, and/or Services for any purpose. We will not knowingly collect or accept personal information from anyone under 13. If we discover an underage account, we will terminate it and remove any collected information.

Users between 13-18 (each a "Teen") require parental/guardian consent and supervision to use Platform. You are responsible for any Teen's use that you permit.

C. Data Collection

We want you to understand what information we collect as you use our services to operate, develop and improve them.

When you interact with Platform, we collect "Personal Data" that can identify you and "Non-Personal Data" that cannot.

When you log in, we collect and store account information like your nickname, email, and password, which we treat as personal information. Log information may include your IP address, browser details, date/time, and cookie data. If you log in with a social media account, we will ask to access basic information like your name and email. You can stop sharing at any time by removing our access. When not logged in, we associate collected data with your device and application to maintain preferences.

We collect payment information for paying customers to enable and fulfill transactions. If you use a third-party to pay, you will provide card details directly to them, and their privacy policy will apply.

We may collect survey information like Personal and Non-Personal Data if you participate in a survey to provide personalized help.

The specific information we collect and how we use it depends on your services use and privacy settings.

D. Use of Your Data

We use your data as needed to perform our contract with you and for legitimate business purposes, including:

• Providing, administering, and improving our Site, Application, and Services, including user features and access, transactions, research, new features, algorithms, and usability.
• Communicating with you about your use, product updates, and responding to support requests.
• Sending direct marketing and updates via in-app messages. Contact us to opt out.
• Obtaining authorized public social media information when you log in via social media.
• Displaying and backing up your User Content.
• Calculating statistics and preventing fraud and misuse.
• Analyzing usage to improve user experience.
• Verifying parental/guardian consent for minors.
• Facilitating purchases and validating identity.
• Processing payments through third parties.

  For example, we will know how many users access a page and their click patterns. We use aggregated data to understand and optimize Platform.

  Your data may be transferred internationally to provide our services. If you do not consent, do not use Platform.

E. Cookies

We use cookies to provide, protect, and promote our products.

Cookies are small files sent to your device that identify your browser or application. Session cookies exist only while your browser/app is open and are deleted automatically when closed. Permanent cookies remain after closure to remember your device when you return.

We use cookies to improve service quality and understand user interaction, including to:

• Verify log-in information
• Track traffic patterns
• Monitor overall and device-specific visitors
• Continuously improve performance
• Customize your experience
• Provide customer service

  You can choose whether to accept cookies, but refusing them may limit functionality. Most devices and browsers allow you to manage cookie settings and preferences.

F. Information Sharing

a. Shared on our Services

Any information in your public Platform profile will be shared on our Services to maintain your account per your instructions.

b. Sharing Outside our Services

Some features allow sharing information outside Platform, like publicly accessible blogs, forums, and social media plugins linking websites. If you use these, third parties may access disclosed information.

We describe the information shared when you first use a third-party service or feature. We require third parties to protect your data like this Policy. You can stop sharing anytime, but may lose feature access. We are not responsible for third party use of your information.

We do not rent or sell your information unless you consent.

To enable product features and ensure application stability, we may use third party SDKs and strictly monitor them for security. Third party SDKs have their own policies that apply to information they collect about you. We recommend reviewing their policies before use. Contact us immediately if you find any risks with third party SDKs or similar apps.

See our "List of Third-Party SDK Collection and Use of Information" for details.

G. Information Security

We take appropriate security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information.

We limit staff access to your information only on a need-to-know basis.

H. Updating Your Information

We provide ways to update and correct your Personal and Non-Personal Information for many of our services.

You also have the right to access and correct your personal information by logging into your account.

You can access and correct your personal information by logging into your account at any time.

If we agree that your Personal Information is inaccurate or incomplete, we will notify any third parties we have shared it with to rectify it.

I. Deletion of Your Data

You can request data deletion anytime by contacting us. We will evaluate requests case-by-case. We may retain data as reasonably needed for legitimate purposes like fraud prevention and legal obligations.

Account deletion results in loss of Platform access and use.

J. Changes to This Policy

We may change this policy, noting the date of the last update. We will not reduce your rights without consent. Significant changes will have prominent notice, including in-app notification if applicable. By using Platform, you consent to updated policies.

K. Third-party Advertisers, Links to Other Platforms

We allow third party ads within Platform. They may collect your IP address and use cookies/other tech to measure ad effectiveness and personalization.

We do not share your personal information with third party ad servers without your consent, except as part of an opt-in program. Consult their privacy policies for opt-out instructions. Our policy does not apply to other platforms.

L. Contact us

Email any questions or concerns to canwendev@canwentech.cn.